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Student

                                                    | Order Tracking|

 

  1. How do I view my order history?
  2. Will I receive an order confirmation email?
  3. How does the University Press track orders?

 

|Q| How do I view my order history?

|A|  In order to view your University Press orders, you will need to log in to your University Press account. If you are not already logged in, please click on any product link to the left of most pages, you will then be prompted to log in. Follow the instructions to enter your user ID and password.
Once you have successfully logged in, click the "Order History" button at the top of any page on the site to review your orders and printing jobs.

 

|Q| Will I receive an order confirmation email?

|A|   Yes. You will receive an email within 24 hours of placing an order. You will also receive confirmation and/or update emails between the time of order placement and order receipt. For example, once your order is mailed, a completed confirmation email will be sent to you. Please note that if you do not finish the order submitting process by pressing the submit button at the bottom of the order page, your order will not be sent to the University Press for processing and you will not receive an confirmation email.

 

|Q| How does University Press track orders?

|A|  The University Press uses order numbers to identify and track every print job as it moves through the Press system, from file submission to production to shipping. An order number is automatically assigned to your print job(s), and you can use this order to track, locate, and verify the mailing of your print job(s), and keep track of other pertinent mailing details.

 

 

                                          Phone: 208-496-2850 ; Fax: 208-496-2853

                                                             BYU- Idaho University Press

                                             525 Center St. 119 ASB, Rexburg, ID 83460-8005

 

                                                                                Help Center

               Ordering  .   Submitting All Files  .   Preparing Files  .  Account/Password/Email

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