Products

Large format Printing

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Questions & Answers

1. Are there alternatives to uploading?

2. Can I mail my files to University Press?

3. Can I email my files to University Press?

4. Do you accept files on a disk?

5. What if I can't upload my files?

6. How will alternative file submission methods impact turnaround time?

|Q| Are there alternatives to uploading?

|A| Yes, We encourage you to upload your files through our website since this is the fastest and most efficient way to get your files to us. If you need help uploading you first file, please feel free to contact us via email at Press@byui.edu. You can also contact us via telephone at (208) 496-2300.

In addition, we accept files on CD-ROM Disks, CD-RW Disks, CD-R Disks, and Jump Drives, If you are interested in submitting your files on a disk or Jump Drive (with files in .eps, .jpg, .pdf, .ps, .psd, or .tif file format), you can drop it by the ASB building on campus, room 119.

|Q| Can I mail my files to University Press?

|A| Yes. We accept files on CD-ROM Disks, CD-RW Disks, CD-R Disks (with files in .eps, .jpg, .pdf, .ps, .psd, or .tif file format). If you are interested in submitting your files on a disk along with details about the order (ex. amount of product, size, color, account number, contact information, etc), please mail them to 525 Center St. 119 ASB, Rexburg, ID 83460-8005.

Please note that turnaround time for your print job begins once your order has been placed and your print-ready files have been uploaded, attached and approved. If you ordered a proof, your turnaround begins when we receive approval for your proof.

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|Q| Can I email my files to University Press?

|A| Yes, Please email your files to Press@byui.edu and please provide details about the order (ex. amount of product, size, color, account number, contact information, etc). Also, please remember that the files you send must be .eps, .jpg, .pdf, .ps, .psd, or .tif file format. You can also click on the line 'Click here to send an email starting the ordering process' located on most production pages or you can click on the 'press@byui.edu' link found on the left side of most pages.

|Q| Do you accept files on a disk?

|A| Yes, we accept CD-ROM Disks, CD-RW Disks, CD-R Disks, and Jump Drives. Also, please remember that the files you send must be .eps, .jpg, .pdf, .ps, .psd, or .tif file format. If you are interested in submitting your files on a disk, you can drop your disk by at 119 ASB on campus or mail the disk to 525 Center St. 119 ASB, Rexburg, ID 83460-8005.

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|Q| What if I can't upload my files?

|A| University Press accepts print-ready files in any of the following formats: eps, .jpg, .pdf, .ps, .psd, or .tif. If you have an artwork file in any other format, we encourage you to create a PDF file (Acrobat 4, version 1.3) that can be uploaded to University Press.

|Q| How will alternative file submission methods impact turnaround time?

|A| It depends on the method you choose and on your timeliness in getting the new files and materials to us. We cannot makeup time as your job is on hold until we receive the new files. We highly recommend submitting your materials through the University Press websight as this will speed up the start of your turnaround time. Please note that turnaround time for your print job begins once your order has been placed and your print-ready files have been uploaded, attached and approved. If you ordered a proof, your turnaround begins when we receive approval for your proof.

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Phone: 208-496-2850 ; Fax: 208-496-2853

BYU- Idaho University Press

525 Center St. 119 ASB, Rexburg, ID 83460-8005

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