Quality Control
GENERAL EDUCATION: This course does not fulfill a General Education requirement.

DESCRIPTION: Fundamental quality control concepts; quality concepts and problem solving techniques associated with statistical process control Emphasis will be placed on statistical methods and the six sigma process. Computer software and statistical calculators will be emphasized.
TAUGHT: Winter
CONTENT AND TOPICS: The student will be introduced to the following basic quality control concepts and will apply these concepts in the solution of problem assignments and case studies.
1. Basics of Quality
2. Total Quality Management
3. Quality Improvement
4. Basics Statistics
5. Variable Control Charts
6. Process Capability
7. Individual and Moving-Range Variables Control Charts
8. Probability
9. Control Chart for Attributes
10. Reliability
11. Quality Costs
12. Product Liability
13. Quality Systems: ISO 9000, Supplier Certification Requirements
14. Benchmarking and Auditing
GOALS AND OBJECTIVES: The student will be introduced to:
1. Concepts of total quality management, statistical methods of evaluating quality, problem solving techniques, design of experiments, and ISO 9000.
2. Basic statistics used in quality control and the use of the TI-86 calculator.
3. Construction and interpretation of control charts for variables.
4. Construction and interpretation of control charts for attributes.
5. Basic concepts of probability.
6. Basic concepts of acceptance sampling.
REQUIREMENTS: Course Requirements:
Problem Assignments 20%
Oral Presentations 20%
Quizzes 10%
Examinations 50%

Grading Evaluation and Class Policy: Student's homework, oral presentations, quizzes and examinations will be graded and evaluated as per the above course requirements. Late homework will not be accpted. Missed quizzes cannot be made up. Daily preparation and class participation can result in as much as 10% bonus on grade evaluation.

Attendance Requirements and Honor Code: Students are expected to attend all classes except for officially approved excuses.

Students are expected to observe the BYU-Idaho honor code. This includes: conduct, dress and grooming standards, and observing LDS principles.

Caveat: The syllabus and class assignment sheet represent a tentative outline and schedule for this class. The instructor reserves the right to make changes, deletions, corrections, or additions during the course. Students will be given advance notice of any changes. It is the responsibility of the student to attend class and be aware of these changes.

Students With Special Needs: In compliance with the appalicable disability laws, qualified students with a disability may be entitled to "reasonable accommodation." It is the student's responsibility to disclose to the teach any special need he/she may have before the first week of class is over. Please contact also Red Taylor at SSD, 496-1159, taylorr@byui.edu/.
PREREQUISITES: Math 101 or equivalent
OTHER: TI-86 programmable calculator required.
EFFECTIVE DATE: January 2003